Frequently Asked Questions
Everything you need to know about your Nebroo hearing experience.
How do I choose the right size for my hearing aid?
Each Nebroo device comes with a variety of silicone ear dome sizes (Small, Medium, and Large) to ensure a comfortable and secure fit for every ear shape.
What is the shipping timeframe for my order?
We offer free standard shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days.
Do you offer a trial period for your products?
Yes, we provide a 45-day risk-free trial. If you are not completely satisfied with the sound quality or fit, you can return your device for a full refund.
Are Nebroo hearing aids compatible with smartphones?
Most of our modern models feature Bluetooth connectivity, allowing you to stream music, take phone calls, and adjust settings directly from your iOS or Android device.
What kind of warranty comes with my purchase?
Every Nebroo hearing aid is backed by a 1-year manufacturer warranty that covers all defects in materials and workmanship.
How long does the battery last on a single charge?
Our rechargeable models provide up to 24 hours of continuous use on a single 3-hour charge, ensuring you stay connected all day long.